Statement of Non-Discrimination

Oklahoma Complete Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Oklahoma Complete Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). 

Oklahoma Complete Health:

• Provides aids and services at no cost to people with disabilities to communicate effectively with us,such as:

           - Qualified sign language interpreters

           - Written information in other formats (large print, audio, accessible electronic formats, otherformats)·

• Provides language services at no cost to people whose primary language is not English, such as:

            - Qualified interpreters

            - Information written in other languages

If you need these services, contact Oklahoma Complete Health at 1-833-752-1664 (TTY: 711). We’re here for you Monday-Friday from 8 a.m. to 5 p.m.

If you believe that Oklahoma Complete Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with Oklahoma Complete Health by mail, phone, fax or email at: 

        1557 Coordinator

        P.O. Box 31384

        Tampa, FL 33631

        Phone: 1-855-577-8234 (TTY: 711)

        Fax: 1-866-388-1769

        Email: SM_Section1557Coord@centene.com 

If you need help filing a grievance, our 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

        U.S. Department of Health and Human Services,

        200 Independence Avenue SW.,Room 509F, HHH Building

        Washington, DC 20201

        Phone: 1-800-368-1019, 1-800-537-7697 (TDD).

Complaint forms are available at the Office for Civil Right website.