Provider Training and Education
Welcome to Oklahoma Complete Health. We thank you for being part of our network of participating physicians, hospitals and other healthcare professionals.
[Training will include: Provider orientations/schedule, Provider secure portal training, and other webinar training on pertinent topics for providers.]
OKLAHOMA COMPLETE HEALTH
November 14,2025- https://events.teams.microsoft.com/event/13100468-63f5-4981-a9dd-0c0fe1e1c26d@f45ccc07-e57e-4d15-bf6f-f6cbccd2d395
December 12,2025- https://events.teams.microsoft.com/event/e1732fb6-7d6b-48ae-a349-17f17086b815@f45ccc07-e57e-4d15-bf6f-f6cbccd2d395
AMBETTER
WELLCARE
November 5, 2025 https://events.teams.microsoft.com/event/fbbc8dab-0f3f-40d0-a239-4e43931810a5@f45ccc07-e57e-4d15-bf6f-f6cbccd2d395
December 3, 2025 https://events.teams.microsoft.com/event/a03ef033-73c2-4c50-8a14-c6ead33d032c@f45ccc07-e57e-4d15-bf6f-f6cbccd2d395
Oklahoma Complete Health offers trainings for both behavioral health and physical health providers in our network at no cost. Our team provides clinical, provider-focused education on topics that are geared towards improving member outcomes. Our clinical trainings also offer behavioral health continuing education units at no cost to the attendee. Trainings are completed via live/virtual instructor led webinars.
How to sign up for trainings:
1. View the lists of all upcoming trainings: (both are open to all providers)
a. Oklahoma Complete Health (OCH) clinical training list - This is an external link that will take you outside the Oklahoma Complete Health website.
2. Select the training date and time that you would like to attend
3. Enter the required information and click “Register”
4. You will receive a confirmation email with a link and instructions for joining the webinar.
NOTE: Please check your junk folder if you do not receive the confirmation email.
5. When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.
Training topics include but are not limited to:
- Adverse Childhood Experiences (ACEs)
- Behavioral Health Topics
o Anxiety
o Bipolar
o Depression
o PTSD
o Schizophrenia
- Cultural Competency / Cultural Humility
- Integrated Care
- Mental Health First Aid (MHFA)
- Motivational Interviewing
- Physical Health 101
- SBIRT (Screening Brief Interventions and Referral to Treatment)
- Trauma Informed Care (TIC)
For training requests and/or more information, please contact our Clinical Provider Training Department at: BH_training@centene.com.
Oklahoma Complete Health is committed to providing caregivers access to trainings about the Children's Specialty Plan program and the unique care needs of the Child Welfare population. We offer trainings to support our providers, partners, and those in Child Welfare who deliever quality care to our members. These trainings are available at no cost and may be accessed via virtual instructor led webinars and in person.
How to sign up for trainings:
1. View the lists of all upcoming trainings: (both are open to all providers)
a. Oklahoma Complete Health Children's Specialty Program Behavioral Health Training - This is an external link that will take you outside the Oklahoma Complete Health website..
2. Select the training date and time that you would like to attend
3. Enter the required information and click “Register”
4. You will receive a confirmation email with a link and instructions for joining the webinar.
NOTE: Please check your junk folder if you do not receive the confirmation email.
5. When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.
Training topics include but are not limited to:
- Introduction to the Childrens Specialty Program
- Adverse Childhood Experiences
- Hooked on a Feeling-Helping Children Understand Emotions
- Keeping the Child in Child Welfare: Creating Normalcy Experiences for Youth in Foster Care
- Problem Sexual Behavior- Typical Versus Non-Typical Behaviors for Children Under 12
- Promoting Understanding and Healing in Adoption and Foster Care
- Trauma 101 Part 1
- Trauma 101 Part 2
For training requests and/or more information, please contact our Clinical Provider Training Department at: BH_training@centene.com.
See here for more information.
Join the OCH Quality Team for interactive training sessions focused on improving chart
documentation and billing practices to help close care gaps and meet HEDIS® measure
requirements.
We strongly encourage providers to invite their office managers and billing and coding teams, as
we will review critical information related to submitting accurate claims that support quality
reporting and incentive eligibility.
What do you need to do?
Join one session from each training type
o Each session is being held twice
o Session recordings will be made available for those unable to attend a live session
Forward the meeting invite to anyone who could benefit from learning how to improve chart
documentation and billing practices
o Billing and Coding teams
Click on the Zoom Join Meeting link to attend the session
Child Wellness Visit HEDIS Measures
Date: May 27th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Child Wellness Visit HEDIS Measures
Date: May 29th
Time: 10am- 11am
Link to Zoom Meeting: Join Meeting
Diabetic and Blood Pressure HEDIS Measures
Date: June 10th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Diabetic and Blood Pressure HEDIS Measures
Date: June 12th
Time: 2pm- 3pm
Link to Zoom Meeting: Join Meeting
Adult and Child Immunization HEDIS Measures
Date: July 1st
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Adult and Child Immunization HEDIS Measures
Date: July 3rd
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Prevention and Cancer Screening HEDIS Measures
Date: July 15th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Prevention and Cancer Screening HEDIS Measures
Date: July 17th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Behavioral Health HEDIS Measures
Date: July 29th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Behavioral Health HEDIS Measures
Date: July 31st
Time: 10am – 11am
Link to Zoom Meeting: Join Meeting
Pharmacy HEDIS Measures
Date: August 12th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Pharmacy HEDIS Measures
Date: August 14th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Care of Older Adults HEDIS Measures
Date: August 26th
Time: Noon – 1pm
Link to Zoom Meeting: Join Meeting
Care of Older Adults HEDIS Measures
Date: August 28th
Time: 10am – 11am
Link to Zoom Meeting: Join Meeting
Pregnancy related HEDIS Measures
Date: September 9th
Time: 11am – Noon
Link to Zoom Meeting: Join Meeting
Pregnancy related HEDIS Measures
Date: September 11th
Time: 10am – 11am
Link to Zoom Meeting: Join Meeting
Coding for Success: Understanding CBP, BPD, EED, GSD & KED HEDIS® Measures (PDF)
Recording: Coding for Success provider training on CBP, BPD, EED, GSD, and KED HEDIS
Access Password: 0uq2EGp
Coding for Success:Understanding WCV, WCC,and W30 HEDIS® Measures (PDF)
Recording: Coding for Success WCV, WCC and W30 HEDIS Measure Training
Access Password: qNzk$4Yx
Coding for Success on Behavioral Health
HEDIS Measures (PDF)
Recording:Coding for Success on Behavioral Health HEDIS Measure
Access Password: P?grt5^e
Coding for Success on Prevention and
Cancer Screening HEDIS Measures (PDF)
Recording: Coding for Success on Prevention andCancer Screening HEDIS Measures
Access Password: Lx1=u4%X
Coding for Success on Adult and Child
Immunization HEDIS Measures (PDF)
Recording: Coding for Success on Adult and ChildImmunization HEDIS Measures
Access Password: P=#01=Vr
Oklahoma Complete Health is providing a no-cost Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Training for contracted, in-network providers. TF-CBT is an evidence-based treatment for children and adolescents impacted by trauma that includes participation by their parents or caregivers. Research shows TF-CBT successfully resolves a broad array of emotional and behavioral difficulties associated with single, multiple and complex trauma experiences.
This training will be held in-Person on Thursday, February 12 and Friday, February 13.
Participants must complete the Medical University of South Carolina’s online TF-CBTWeb 2.0 trainingavailable for 11 hours of CE credit (in addition to the 14 hours of CE credit available for this training) athttps://tfcbt2.musc.edu. This training costs $35.
Participants are required to upload the certificate ofcompletion in the designated area*. Other clinicians have reported that it took them 9-11 hours to completethe training, so we encourage participants to start early with the TF-CBTWeb training.
Please note that uploading an older certificate is fine. You do not need to take the training again.Participants must also complete the Child and Adolescent Trauma Screen (CATS) Assignment* by the duedate above. It takes 20 to 25 minutes to complete. There is no need to upload your certificate of completion,we monitor online to see who has completed the assignment.
Training link > https://app.teachfloor.com/Pivto/c/16373
Register now by visiting the below link and Click Enroll (save your username and password): https://app.teachfloor.com/Pivto/c/30218
For questions, please contact Amber Bridges amber.bridges@centene.com.