Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident.  Any individuals impacted by this incident will receive a letter in the mail.  To learn more about this from Change Healthcare, please click here or reach out to the contact center at 1-866-262-5342

Announcement to Providers: Children Specialty Providers (CSP) effective October 1, 2024, we will be transitioning to using Availity as the platform for submitting authorization requests for PT/ST/OT services

Date: 08/09/24

📢 Announcement to Providers 📢

 

Dear Children's Specialty Providers,

I hope this message finds you well. We wanted to inform you of an upcoming change regarding the process for requesting authorizations for Physical Therapy (PT), Speech Therapy (ST), and Occupational Therapy (OT) services.

Children Specialty Providers (CSP) effective October 1, 2024, we will be transitioning to using Availity as the platform for submitting authorization requests for PT/ST/OT services. Availity offers a user-friendly interface and streamlined process to enhance efficiency and communication.

Please make sure to familiarize yourself with Availity and reach out to our team if you have any questions or need assistance with the new process.

Thank you for your cooperation as we work towards this transition for improved service delivery.



Last Updated: 08/09/2024