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Statement of Non-Discrimination

Statement of Non-Discrimination

Oklahoma Complete Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Oklahoma Complete Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

            Oklahoma Complete Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Oklahoma Complete Health at 1-833-752-1664 (TTY: 711). We’re here for you Monday-Friday from 8 a.m. to 5 p.m.

If you believe that Oklahoma Complete Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with Oklahoma Complete Health by mail, phone, fax or email at:

1557 Coordinator

P.O. Box 31384, Tampa, FL 33631

Phone: 1-833-752-1664 (TTY: 711)

Fax: 1-866-388-1769

Email: SM_Section1557Coord@centene.com

If you need help filing a grievance, our 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

This notice is available at Oklahoma Complete Health website: [https://www.oklahomacompletehealth.com/Statement of Non Discrimination.html]

 

 

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

Spanish (Spanish)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Vietnamese

(Vietnamese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Chinese (Chinese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Korean

(Korean)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

German (German)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

Arabic (Arabic)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Burmese (Burmese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Hmong (Hmong)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Tagalog (Tagalog)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

French

(French)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Laotian

(Laotian)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Thai (Thai)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Urdu (Urdu)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Cherokee (Cherokee)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Persian (Persian)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call Oklahoma Complete Health at 1-833-752-1664 (TTY: 711).

 

Statement of Non-Discrimination

SoonerSelect Children’s Specialty Program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). SoonerSelect Children’s Specialty Program does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

            SoonerSelect Children’s Specialty Program:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact SoonerSelect Children’s Specialty Program at
1-833-752-1665 (TTY: 711). We’re here for you Monday-Friday from 8 a.m. to 5 p.m.

If you believe that SoonerSelect Children’s Specialty Program has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with Oklahoma Complete Health by mail, phone, fax or email at:

1557 Coordinator

P.O. Box 31384, Tampa, FL 33631

Phone: 1-833-752-1665 (TTY: 711)

Fax: 1-866-388-1769

Email: SM_Section1557Coord@centene.com

If you need help filing a grievance, our 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW                                                                                                                   

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.


This notice is available at Oklahoma Complete Health website: [https://www.oklahomacompletehealth.com/Statement of Non Discrimination.html]

 

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at
1-833-752-1665 (TTY: 711).

Spanish (Spanish)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Vietnamese

(Vietnamese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Chinese (Chinese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Korean

(Korean)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

German (German)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

Arabic (Arabic)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Burmese (Burmese)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Hmong (Hmong)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Tagalog (Tagalog)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

French

(French)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Laotian

(Laotian)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Thai (Thai)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Urdu (Urdu)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Cherokee (Cherokee)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Persian (Persian)

If you need this material in another language or format, translation services are available at no cost including written, visual and audible aids.  Call SoonerSelect Children’s Specialty Program at 1-833-752-1665
(TTY: 711).

 

Last Updated: 09/25/2024